Recently I had surgery (not plastic) requiring a general anaesthetic and one morning I woke up with aches and pains. My doctor wasn’t available so I rang my local hospital emergency department and I was put through to a woman who said,
“We can’t really give advice over the phone so you can come in or see your doctor, or I can put you through to the medical advice line. Which would you like?”
I said to her, “What is the medical advice line, is that recorded information, or do I speak to a doctor?”
And she said, “I don’t know, I’ve never rung them.”
I said, “What?” and she repeated, “I don’t know, I haven’t spoken to them.”
Lady, you’re working in customer service at a major hospital, perhaps with sick and vulnerable customers; surely it would be helpful if you knew some details about the advice line?
“What do you want?”
I was so furious I hung up on her. I couldn’t believe she would say that to someone so obviously seeking help. I was in pain but lucid and close to the hospital, what if someone who is very distressed rings her and she says that?
When I calmed down I rang back and spoke to a different operator who put me straight through to a Health Direct registered nurse. We spoke for 14 minutes, she opened a file, gave me great advice and took all my details.
Why was the first one allowed anywhere near the phone? What annoys me most is that she was as clueless as Tony Robbins when talking about the MeToo movement.
Who do I complain to? There is probably only one poor woman answering the phones because her colleagues have been made redundant, and clueless lady was probably just an executive with no real hospital experience who happened to be walking past a ringing phone at the time. Do I call an ombudsman? The hospital chief executive? The local paper? Or just whinge about it on social media?
If I was paranoid I’d think the state government were trying to run our health care system into the ground, strip our services to bare bones, so idiot pollies can privatise our hospitals. Where can we find politicians with vision? The ones we’ve got are spineless. I wish I could say it is going tibia okay.
Power up ladies. This is a life-changing opportunity that few will have the mastery to grasp. Tony Robbins, yes, the over-charging self-appointed self-help guru urgently requires an authentic life coach slash disruptor to transform his mind. Preferably a strong female who can resist bullies. The successful applicant will have years of work ahead of her, bashing through the scripted bullshit.
Here’s an incredibly detailed summary of the top coaching modules Tony really needs. Any takers?
Lesson 1: Deep listening, and more listening and hopefully his new coach will throw in some listening skills as a bonus
Lesson 2: Finding friends who aren’t jerks
Lesson 3: Mansplaining 101
Lesson 4: How not to physically intimidate women
Lesson 5: Male entitlement
Lesson 6: Practising what you preach
Lesson 7: Why obsessing over your appearance gets in the way of your sincerity
Hopefully, Tony is a keen learner and will realise this is his date with destiny, that he can create massive humility in his life. Tony’s success coach may be able to help Tony condition his mind in how not to be a complete knob. My thoughts and prayers are with Tony as he embarks on his quest for self-improvement; if all goes well, his new lifestyle guru will keep him busy for a long time.
Autumn winds make me extra allergic to the online world of success coaches with glow in the dark teeth, perky personal fitspo gurus with Instagram famous bodies and shiny women with trout pout lips on an endless loop on Youtube. A generation of children are growing up with mothers who’ve had so much Botox put into their faces that these women cannot express the full gamut of human emotion on their dials. These zombie women scare me but I can’t stop staring, wondering when the fillers will stop working.
Then I get scratchy when I hear the words mastery, motivation, personal best, inspire, disrupt. Show me the leaders in lethargy, excellent examples of ennui, successful sloths, wonderful worriers. These are my people. To mangle Kerouac: the only ones for me are the crazies, the Bukowski drunks, the shabby, the borderline criminals, the drop outs, the dribblers, those grungy, suffering, unshaven cats who get thrown out of the best parties, the ones who always yawn out loud, the rambling, boisterous messes who convey every sloppy human emotion on their cracking apart faces. These are the people who make me feel good about myself, as I hide away at home reading, not wanting to face the world or climb any ladders.
Growing up into a cranky old cat lady, I’m pondering the autumn and winter of my life with a countenance that moves. As I slip under the radar with a face that loses its sheen every day, I think I like my mangy self best.
It’s been a bloody grouse week for those of us who speak fluent Strine. We’ve had ripper new words and phrases added to our lingo:
Rejoyce – lying to your constituents then getting re-elected
Beetrooter – older white male who preys on young female work mates
Beetrorter – doing dodgy deals to ensure a parliamentary pension
Fang a Canavan* – protecting your mates despite their ability to act like a dickhead
Go Full Barnaby – chucking a sickie when the top job awaits
Ucken Joyce mate – to flick your wife and kids with no wucken furries
Chuck a Vikki – to root someone whom even Stevie Wonder would find fuggly
*See also nepotism & cronyism
My oldest childhood friend is about to turn 50 and realising I have elderly friends has made me think about what I’m going to do with the rest of my life. Middle age can be about making time for personal growth and wondering what sort of human you want to become in the second half of your life. Once my kids have moved out of home, I want to inspire people, live well and have fun, so when I grow up, hopefully I’ll still be young enough to:
Care about my fellow humans like Sam Newman
Be open-hearted like Prune Macsween
Dance like Peter Garrett
Have the compassion of Miranda (Not Really) Devine
Pop pills like Ben Cousins
Manage my hair like Donald Trump
Tolerate people like Peter Dutton
Possess the humility of Malcolm Turnbull
Be open-minded like Andrew Blot
Be submissive like Eddie Maguire
Be as sexy as Bronwyn Bishop
What’s on your life goals bucket list?